Once again, I have been humbled as a provider by experiencing poor patient care. If I had been my patient, I would have been infuriated once the tale of my care had been relayed.
Wait times of more than 2 hours for nausea meds, the hour of beeping when my morphine pump ran out because the nurse with the narc key and the pump lock code was "off the floor", the correction of a medication that woud not have occurred if I weren't a provider and the simple lack of common courtesy by the staff.
Of course, the staff needs to turn on lights to work in the middle of the night...what they do NOT need to do is hollar back down to the nurses station to "turn their tupperware in the microwave" from the back of the 4 bed semi-private room at 0230. Similiarly, patients needn't be addressed at the back of the room, from the hallway about needing to wakie wakie and take their medicine at 0415 when that one patient is the only one receiveing meds at that time.
The simplest things seem to have been overlooked...there are 4 patients in the room...4 TV's, 4 radios, 4 phones, and 2 chairs???
With the radios and TV's great idea, I don't want to watch or listen to PVT Tentpegs tv show...but since none of the other people brought headphones, turns out I was privy's to listen to all three of their TV's all night long, even while they snored. Which led to the :
"Hey Buddy, how about turning down or off your TV if you aren't going to watch it?"
to which their reply:
Well, I need the noise to sleep...
WTF?
The nurses were nothing short of deplorable and seemed inconvenienced each time they were remionded that my meds weren't only due...but were OVERdue.
Once again, perspectives have been adjusted, and hopefully, this will make me that much better of a provider.
Any other experiences to share???
Eagle
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