[PSM]

Originally Posted by JJ_BPK

Go modern,,

A ManCave must..

YMMV

Mine jammed a couple of weeks ago. Here's my exchange with their assault weapon gunsmith:

PSM: Fly season opened today. Bagged two then the gun jammed. The safety is off and the pump slides but I can't pull the trigger. Any suggestions?

Pat

B-a-S: Hello Patrick,

We apologize for the inconvenience you are experiencing! We are here to help and to make sure you are able to kill your fly quota for the day!

Hopefully you have only been using granulated salt (i.e. Morton’s table salt) as instructed. Kosher/sea salt does not work and has been known to cause issues due to the grain size. A friendly reminder: sand-like substances will clog and break the Bug-A-Salt.

Before we send you a replacement gun we would first like to attempt to fix your current model. If you try to repair your gun unsuccessfully, we offer a (90) ninety-day warranty.

1: If the Bug-A-Salt is not shooting, intermittently shooting, or shooting a little salt please do the following:

· Remove the salt from the salt hopper, cock the Bug-A-Salt, and pour in a salt hopper full of warm to hot water (not boiling, which could melt the plastic) to dissolve any clogs.

· Fire the unit 5-6 times, making sure the pin at the bottom of the salt hopper moves up and down smoothly. Do this by cocking the Bug-A-Salt and pressing down on the pin with your finger. It should pop up immediately once you release the pressure of your finger. If it does not, poor a little more water and shoot a few more times.

· Be sure the Bug-A-Salt is completely dry before putting salt in. Do not use a heater or hair dryer to dry the hopper without supervision. The salt hopper and lid can melt due to continuous heat exposure.

2: If you attempt to shoot the Bug-A-Salt and it misfires (the site stays up and the cocking mechanism moves freely without resistance):

· Cock the Bug-A-Salt forcefully as though you’re angry with it 4-5 times. The forward motion towards the muzzle is the most important direction to be forceful. This resets the trigger mechanism to factory default.

If these quick fixes do not solve the problem (or the issue keeps happening), let us know. The fastest way to get further assistance or a replacement is to call us at 310-392-3288 M-F 9 AM - 5 PM PST. We do need a little information from the gun itself, which can be found on the bottom of the gun on a white sticker.

We stand behind our Bug-A-Salt 2.0's and always “aim” to please. Thank you for your interest in our product and we look forward to resolving this issue with you!
Best Regards,

PSM: It worked! Thanks. Fresh Musca domestica Linnaeus on the grill tonight. Mmmm, mmmm,mmmm.

Pat

Great costumer service!

Pat