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I bought an 18" PredatOBR 7.62 from them and the safety was a little sticky for my taste, although it probably would have smoothed out after a few hundred rounds. They overnighted me a shipping box and paid for return shipping, fixed it overnight (dropping in an upgraded trigger assembly at the same time for free), then overnighted it back to me. Last week, my BCG got knocked off the bench by someone else while I was cleaning my barrel at the range, bending the carrier key. They overnighted me an entirely new bolt and carrier and sent a return label for the damaged one. I have never had to ask for anything special and I haven't been charged for any of this - it is just how LaRue does business.
I get really tired of reading forum lurkers run them down because they chose to prioritize military and law enforcement orders when production was insufficient to meet demand.
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"Whatsoever thy hand findeth to do, do it with thy might; for there is no work, nor device, nor knowledge, nor wisdom, in the grave whither Thou goest." - Ecclesiastes 9:10
"If simple folk are free from care and fear, simple they will be, and we must be secret to keep them so." - JRRT
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