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So then we are in agreement! They had to alter their attitudes several times and learn to be flexible - things that require a conscious and deliberate change to how they would have run things originally. I don't mean to imply that they want to be indifferent to their drivers' safety, but as The Reaper pointed out, most feel that they are being compensated monetarily for the hazards so they should not also be brought into the decision-making process (a form of compensation) as well. The driver signs on for it, so if he doesn't like it he can leave.
I'm from the right-to-work South. I have pretty much the same attitude, although that doesn't mean I don't notice the results. "Don't worry about the mule, just load the wagon."
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