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Originally Posted by Eagle5US
So, as a follow up to the Kimber discussion thread, I actually wrote to their custom shop regarding the following concerns: misfeeds, misfires, and failure of the slide to lock to the rear. I also touched on the customer service department's policy of having the customer pay for shipping both ways on a handgun that did not perform to the standard that it should be held.
Here is their response:
CPT. Klapperich,
First and foremost thank you for your service to this great nation. In regards to your concerns I will glad to answer.
In terms of jamming or feeding issues, the first thing to check into, is the fact that Kimber pistols are machined to an extremely tight tolerance and usually require at least 300-500 rounds of break-in before function will be flawless. Another thing to check is the degree of lubricity, the Desert Warrior has a Kimpro finish so it requires less oil for proper function; too much oil will bind the pistol up. Last, the description of misfeeds and the slide not locking back after the last round fired is an indication of lack of spring pressure in the magazine spring. If a magazine change does not solve the locking back issue, then the Custom Shop will send the owner a new slide stop with an extended nose which will more positively lockup with the follower in the magazine. After a proper break-in a Kimber pistol is generally 100% reliable, as long as springs are replaced in the proper service schedule.
When a pistol or rifle needs to be returned for service the Custom Shop requires that the owner pay for shipping to the Manufacturing center, however return shipping is always covered by Kimber. Any issue with a Kimber product will be fixed promptly and returned, after extensive testing is preformed. Kimber will stand behind its products no questions asked for as long as you own the pistol.
If you have any further questions/concerns please let me know and I will be glad to help you.
NOW Since I do not OWN a single 1911 style handgun, and none of my other handguns have caused me to even think of the above issues.....I'd like some educated input on whether or not this is a reasonable expectation when purchasing a 1911. Whether I get the Desert Warrior from Kimber or one from Springfield / Olympia Arms / Colt or any other.....do they have the same issues as explained above due to their "tight tolerances".
Thanks
Eagle
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Funny, HK's don't require 300-500 rounds for break-in. I own about eight of them and have NEVER had a malfunction. Enjoy your Kimber.
TS